- Technology has radically transformed organizational communication, creating both powerful efficiencies and significant new risks. For audit and advisory firms like ITP, this intersection is a critical area of focus. We must assess how our clients use technology to communicate, but also how they govern, secure, and control it to protect data, ensure compliance, and maintain reputation.
- The Strategic Imperative: Technology as a Communication Enabler
For our clients, technology-enabled communication is not just operational—it’s strategic.
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Client Engagement: Secure portals, video conferencing, and collaborative platforms for seamless client service.
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Remote & Hybrid Work: Enabled by Teams, Slack, Zoom—assessing their deployment is key to productivity and security reviews.
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Stakeholder Reporting: Automated dashboards, data visualization tools, and integrated ERP systems transform financial and operational communication.
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Marketing & Brand Communication: Social media, AI-driven chatbots, and targeted digital campaigns.
ITP’s Advisory Role: Help clients select and implement fit-for-purpose communication technologies aligned with business strategy and risk appetite.
3. Core Risk Domains (Our Audit Focus)
This is where our core assurance services come in. We audit the controls around communication technologies.
For ITP, Communication and Technology is a central pillar of modern IT audit and advisory. It moves beyond simple “IT controls” to encompass data governance, human behavior, third-party risk, and strategic enablement. Our goal is to ensure our clients’ communication tools are not only efficient and innovative but also secure, compliant, and resilient—turning a potential risk vector into a verified business asset.
